FLEXSIS, a prestigious INTERIMAN GROUP brand, is recruiting a Sales Assistant for its client in the Felgueiras area.
Serve as a key point of contact for international customers, providing prompt and professional communication in English via email, phone, and other channels;
Coordinate with the production department to ensure customer orders are scheduled and delivered in a timely manner;
Prepare and manage export documentation including invoices, packing lists, certificates of origin, and other shipping and customs-related paperwork;
Liaise with freight forwarders and logistics partners to arrange international shipments, track deliveries, and resolve any transport-related issues;
Maintain and update customer records, order statuses, and shipping details in the company’s ERP/CRM systems;
Provide support to the sales team by preparing quotes, processing orders, and assisting in follow-up with clients;
Monitor international shipments and ensure all export compliance regulations are met.
Handle post-sales support, including managing customer inquiries, complaints, and after-sales service coordination;
Support internal reporting and data entry related to sales performance, delivery timelines, and customer feedback.
Proven experience in international sales support or export customer service roles;
Proficiency in English, both written and spoken, is required;
Familiarity with export procedures, documentation, and compliance requirements;
Experience coordinating with freight forwarders and handling international logistics;
Strong organizational and time management skills, with the ability to prioritize tasks effectively;
Proficiency in MS Office (Excel, Word, Outlook); experience with ERP/CRM systems is an advantage;
Excellent interpersonal and communication skills;
Attention to detail and ability to work in a fast-paced environment;
Degree in International Business, Logistics, Sales, or related field;
Knowledge of Incoterms and international trade regulations;
Experience in manufacturing or export-driven industries.
What we offer:
Salary package, aligned with your experience and skills;
Excellent work environment;